Returns & Exchanges

At Dirty Pro Tools, we want you to be completely satisfied with your purchase. If your tools or equipment do not meet your expectations, we offer a straightforward 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and the reason for the return to receive an RMA authorization code.

• 2.
  Package the Item

  Carefully pack your item in its original box with all included manuals and accessories to ensure it is not damaged during transit.

• 3.
  Ship the Product

  Affix the provided return label or ship the package using a tracked service to our designated warehouse address.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5 to 7 business days.