Frequently Asked Questions

Everything you need to know about your Dirty Pro Tools order.

What is the standard delivery timeframe for my order?

Most orders are processed within 24 hours and delivered within 3-5 business days. Heavy equipment may require specialized freight shipping which can take up to 7-10 days.

Do Dirty Pro Tools products come with a warranty?

Yes, all of our tools and equipment come with a standard 12-month warranty against manufacturing defects to ensure you can work with confidence.

What is your return policy if I am not satisfied?

We offer a 30-day return policy. Items must be in their original packaging and in unused condition to qualify for a full refund.

How can I track my shipment?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to the courier's tracking portal.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal.

Are your tools suitable for professional commercial use?

While we offer a range of DIY-friendly tools, our 'Pro' series is specifically engineered to meet the rigorous demands of professional workshops and commercial environments.